24/01/2010 Media statement regarding Ladbrokes security

An individual has passed certain details from a Ladbrokes customer database to the Mail on Sunday. This is a criminal act and we are working with the police, the Information Commissioner's Office, and the newspaper to identify and apprehend the culprit.  We are in the process of contacting the limited number of customers affected by this incident to apologise and to reassure them that the data in question does not include passwords to access customer accounts or any customer banking details.

CUSTOMER ENQUIRES :
See the security notice on www.ladbrokes.com or email Care@ladbrokes.com or call customer services on 0800 731 6191